Contact support
For product help, calendar connection problems, feedback, or a bug report.
support@hagora.appHelp
How can we
help?
Questions, bug reports, account help, and privacy requests all reach a real person. Include the app version and what you were doing when a problem occurred.
Privacy request
Ask to access, correct, export, or delete your personal data.
Send a privacy requestCommon questions
How do I connect Google Calendar?
Open Hagora Settings, find Google Calendar, and choose Connect. Google will show exactly which permissions Hagora requests. After approving them, return to Hagora and select the calendars you want to show.
What do friends see from my external calendars?
By default, eligible friends see only anonymous busy intervals. They cannot access your Google account or open the original event. Event names appear only for friends you select in Hagora Settings; event descriptions and locations are not shared through this feature.
How do I disconnect Google Calendar?
Open Hagora Settings, choose Google Calendar, then Disconnect. This removes Hagora's stored Google connection, token, selected calendar metadata, cached events, and Google-derived availability. You can also revoke access at Google Account permissions.
How do I delete my account?
In Hagora, open Settings, switch to the Account tab, and choose Delete account. Confirm the request when prompted. This permanently removes your account and associated active data. If you cannot access the app, email support from the address connected to your account.
Why are calendar events missing?
Check that calendar access is enabled in iOS Settings and that the calendar is selected inside Hagora. For Google Calendar, use the refresh button and confirm the connection is still active. All-day events may not appear in the timed weekly overlay.
Is Hagora affiliated with Apple or Google?
No. Hagora integrates with their calendar and account services but is an independent application and is not endorsed by Apple or Google.